Warranty, Return & Refund Policy
Warranty, Return, Exchange & Refund Policy
Gaming Wala Bhai (Computer Gate International) sells original products. Warranty duration and coverage differ by brand and product. The warranty that applies to an item is the one stated on its product page or confirmed by our team at the time of purchase. If a product page does not mention a warranty, please confirm the warranty terms with us before you order.
Faulty product (within 3 days)
If a product develops a fault within 3 days of purchase and has a valid GWB warranty, it will be replaced.
After 3 days (warranty claim)
Faults reported after 3 days are handled under the product's warranty. A claim can take 7 to 15 business days to process.
How to make a warranty claim
- WhatsApp: 0323-4747121
- Timings: Mon-Fri 11:30 AM - 6:00 PM, Saturday 12:30 - 4:30 PM
- Store: Shop #50-B, First Floor, Hafeez Center, Gulberg III, Lahore
Please bring the product with its original box and invoice when making a claim.